Terms & Conditions

Digital Nine to Five is a purpose-led coaching and digital education business. We provide online coaching programmes and digital products — including self-paced e-courses and PDF resources — designed to help professionals discover their unique assignment, develop their expertise, and deliver it to the world as a sustainable income.

References to "we", "us", or "our" in these terms refer to Digital Nine to Five.

We offer the following products and services:

Discover and Profit Course — a self-paced digital course comprising 5 modules with interactive activities, delivered as a PDF and accessed via a secure passcode-protected page. One-off payment of £397. Lifetime access including future updates.

Discover and Profit Bundle — the full course combined with 4 x 60-minute 1:1 online coaching sessions conducted via Zoom or Google Meet. One-off payment of £697.

All prices are stated in GBP (£) and are inclusive of any applicable taxes unless otherwise stated.

All payments are processed securely through Stripe. We accept major debit and credit cards. Payment is taken in full at the time of purchase. We do not store your card details. By completing payment you confirm that you are authorised to use the payment method provided.

Upon successful payment for the Discover and Profit Course or Bundle, you will receive an email containing your unique access passcode and a link to the course reader. This email is sent to the address provided at checkout.

Please check your spam or junk folder if it does not arrive within 30 minutes. Access is personal to you and must not be shared with or transferred to any third party. We reserve the right to revoke access if we reasonably believe your passcode has been shared.

Coaching sessions included in the Discover and Profit Bundle are conducted online via Zoom or Google Meet. Sessions must be scheduled in advance by mutual agreement. Sessions are valid for 12 months from the date of purchase.

We require at least 24 hours' notice to reschedule a session. Sessions cancelled with less than 24 hours' notice will be forfeited unless exceptional circumstances apply, at our sole discretion.

Coaching is provided for educational and personal development purposes only and does not constitute professional financial, legal, medical, or psychological advice.

Digital products: Because digital course content is delivered immediately upon purchase (via passcode email), we are unable to offer refunds once access has been granted, except where required by law.

Coaching sessions: If you have purchased the Bundle and have not yet accessed the course or attended any coaching session, you may request a full refund within 14 days of purchase by contacting us at [email protected]. Once any session has taken place or course access has been used, no refund will be issued for the Bundle.

If you believe there has been an error with your order, please contact us at [email protected] and we will do our best to resolve it fairly.

All course materials, PDF resources, frameworks, written content, and programme structures are the intellectual property of Digital Nine to Five. You are granted a personal, non-exclusive, non-transferable licence to use the materials for your own personal development.

You may not reproduce, distribute, resell, share, or create derivative works from any of our materials without our prior written consent.

Our programmes are designed to support your personal and professional development. However, results will vary depending on your individual circumstances, effort, and commitment. We do not guarantee specific outcomes, income levels, or career results.

Testimonials shared on our website reflect individual experiences and are not a promise of what you will achieve.

When you sign up for our free guide or opt in to our mailing list, your name and email address are added to our email marketing platform, Mailchimp (operated by The Rocket Science Group LLC). Mailchimp processes your data on our behalf in accordance with their Privacy Policy and Data Processing Agreement.

By subscribing, you agree to receive emails from Digital Nine to Five, which may include the free guide, follow-up content, programme updates, and promotional offers. You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us at [email protected].

We will never sell, rent, or share your email address with third parties for their own marketing purposes. For more information on how Mailchimp handles data, please visit mailchimp.com/legal/privacy.

To the fullest extent permitted by law, Digital Nine to Five shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of our products or services. Our total liability to you in connection with any purchase shall not exceed the amount you paid for the relevant product or programme.

We collect and process your personal data (name, email address, payment information) solely for the purpose of fulfilling your order and delivering our services. We do not sell your data to third parties.

Payment data is handled exclusively by Stripe and is not stored by us. For full details of how we handle your data, please refer to our Privacy Policy.

We reserve the right to update these terms at any time. The version published on this page at the time of your purchase is the version that applies to your order. We encourage you to review these terms before each purchase.

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our products and services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these terms, your order, or our products and services, please get in touch at [email protected]. We aim to respond to all enquiries within 2 business days.